Returns and exchanges management software for eCommerce
Master returns and exchanges management.
Turn returns into recurring revenue and transform dissatisfied customers into loyal followers. Our returns management software handles it for you, you just set the rules.
Revolutionize your returns management with AI-driven software.
Slash refund costs, lighten your team’s load, and convert returns into fresh sales opportunities. Elevate your eCommerce game with Outvio and watch your returns turn into revenue.
+250h
Ahorradas por 1k devoluciones
+34%
Tasa de recompra tras la devolución
+15%
Reembolsos transformados en ingresos
Fully customizable returns portal.
Impress your customers with editable components
Reduce customer service inquiries
Available in over 30 languages
Implement your desired return policy with a few clicks
Minimize refunds, promote exchanges, and boost revenue.
Display real-time product availability
Offer store credit over refunds
Convert returns into a shopping cart with instant payment
Let customers easily select a new size, color, or variant
Intelligent returns rules system.
Set workflows with carriers and return methods
Specify non-returnable products
Enable customers to upload item photos
Decide when it's cheaper for the buyer to keep the item
Automate return and exchange notifications.
Customizable emails, SMS, and WhatsApp messages
Set up and personalize notifications in minutes
Add smart designs and marketing actions
Boost engagement, loyalty, and sales
Expand into new markets with international returns.
Create international return policies
Automatically generate return labels
Offer a multilingual returns portal and notifications
Automate product exchanges for any variant
Access advanced returns analytics.
Centralize the information of your returns and exchanges
Discover which products have a higher return rate and why
Minimize returns by understanding the underlying reasons
Monitor revenue generated through exchanges
A Returns and exchanges platform that helps thousands of eCommerce stores.
Discover why thousands of eCommerce businesses choose Outvio's return management software.
The customer has the ability to choose their preferred return method, always tailored to their needs with step-by-step information on how to proceed.
José Ignacio Pérez AlcocereCommerce Manager
"Our customers value the portal and personalized notifications, which add value and drive sales."
Ramón MontalbánCTO
"Outvio centralizes the entire return and exchange process in one place. It is no longer necessary for the customer to contact us to make an exchange or request a return of a product."
Germán CondeFounder
"With the Scan & Pack tool, we can finish the packing in a few minutes."
Mariona PeraltaMarketing Manager
"Since working with Outvio, our fulfilment management has become 25% faster.
Kerli ReinholmMarketing Manager
FAQ about eCommerce returns management systems.
The most comprehensive product returns management software for eCommerce.
A return platform to scale your business.
National and international.
Easy and convenient worldwide.
Branding.
Customizable returns and exchanges portal.
Smart rules.
Set your own rules for any product.
Self-service.
Allow customers to manage their own exchanges and returns.
Simple exchanges.
Customers can exchange products without contacting customer service.
Refund manager.
Easy, quick, and error-free refunds.
Analytics.
Discover which products are returned most frequently and improve your online store.
Credit store.
Retain revenue by offering store credit.
Revenue plus.
Turn returns into new sales.
Other features
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