Take full control of your returns process and protect your margins. Automate refunds, exchanges and customer communication while keeping everything aligned with your rules.
Outvio applies AI to detect refund manipulation, simplify international logistics, and shift customer behavior toward more valuable outcomes. Designed for brands that treat returns as a revenue channel.
+250h
Saved per 1,000 returns
+34%
Post-return repurchase rate
+15%
Returns converted into revenue
Fullycustomizablereturnsportal.
Increase loyalty by empowering your customers with an easy-to-use, fully customizable returns portal.
Reduce customer service inquiries
Available in over 30 languages
Implement your desired return policy with a few clicks
Set specific requirements, such as requesting a photo for a damaged item, or offering free shipping to encourage exchanges. You can also allow customers to keep low-value items. The options are endless.
Set workflows with carriers and return methods
Specify non-returnable products
Decide when it's cheaper for the buyer to keep the item