Returns and exchanges management software for eCommerce

Master returns and exchanges management.

Turn returns into recurring revenue and transform dissatisfied customers into loyal followers. Our returns management software handles it for you, you just set the rules.

Revolutionize your returns management with AI-driven software.

Slash refund costs, lighten your team’s load, and convert returns into fresh sales opportunities. Elevate your eCommerce game with Outvio and watch your returns turn into revenue.

+250h

Saved per 1,000 returns

+34%

Post-return repurchase rate

+15%

Returns converted into revenue

Fully customizable returns portal.

Increase loyalty by empowering your customers with an easy-to-use, fully customizable returns portal.

Impress your customers with editable components

Reduce customer service inquiries

Available in over 30 languages

Implement your desired return policy with a few clicks

To returns portal

Minimize refunds, promote exchanges, and boost revenue.

Outvio’s Revenue Plus returns tool encourages your customers to shop for more and push for the most profitable return options for your business.

Display real-time product availability

Offer store credit over refunds

Convert returns into a shopping cart with instant payment

Let customers easily select a new size, color, or variant

To instant exchanges

Intelligent returns rules system.

Have your customers to easily return products through a guided process. Set specific requirements, such as requesting a photo for a damaged item, or offering free shipping to encourage exchanges. You can also allow customers to keep low-value items. The options are endless.

Set workflows with carriers and return methods

Specify non-returnable products

Enable customers to upload item photos

Decide when it's cheaper for the buyer to keep the item

To RMA mangement

ai-driven ecommerce returns management software

Automate return and exchange notifications.

Keep your customers updated about their return or exchange while promoting other produ cts in the same flow.

Customizable emails, SMS, and WhatsApp messages

Set up and personalize notifications in minutes

Add smart designs and marketing actions

Boost engagement, loyalty, and sales

Expand into new markets with international returns.

Win over your customers in other countries by guaranteeing a positive returns and exchanges experience.

Create international return policies

Automatically generate return labels

Offer a multilingual returns portal and notifications

Automate product exchanges for any variant

Access advanced returns analytics.

Discover the reasons behind each return and other relevant data to improve your sales based on real statistics.

Centralize the information of your returns and exchanges

Discover which products have a higher return rate and why

Minimize returns by understanding the underlying reasons

Monitor revenue generated through exchanges

To business inteligence

A Returns and exchanges platform that helps thousands of eCommerce stores.

Discover why thousands of eCommerce businesses choose Outvio's return management software.

The customer has the ability to choose their preferred return method, always tailored to their needs with step-by-step information on how to proceed.

José Ignacio Pérez AlcocereCommerce Manager

See success story

"Our customers value the portal and personalized notifications, which add value and drive sales."

Ramón MontalbánCTO

See success story

"Outvio centralizes the entire return and exchange process in one place. It is no longer necessary for the customer to contact us to make an exchange or request a return of a product."

Germán CondeFounder

See success story