eCommerce
Learn what is the difference between the estimated time of arrival, the estimated time of delivery and the estimated time of completion and discover how to calculate it for accurate results
Discover what are delivery lead times, how to calculate your lead time in shipping and implement our 3 tips to shorten it and increase customer satisfaction
Read how Amazon, Apple or Netflix have built a successful business from world-class customer service. Then, discover what your customer support team needs to become the next success story
Lower the costs of fraudulent returns with these 4 measures to detect and prevent return abuse in your eCommerce
What is digital transformation? Use these 7 tips to build a successful digital transformation strategy
Cash flow forecasting is a useful practice to implement in any organization determined to control costs and prevent shortages and other financial issues
With so many terms being used to store the products before their final destination, it can be difficult to keep track of what each term means. Read to find out what is done in a fulfillment center or distribution center vs. a warehouse
Gross merchandise value or GMV is a metric frequently used in eCommerce. Discover how to calculate it, alternative metrics to track in parallel and how to boost it to improve your business KPIs
RFID tags and barcodes are some of the most commonly used identification systems. Learn the advantages and disadvantages of each and choose the best option for your eCommerce business
Learn how to calculate your minimum order quantity (MOQ) and don’t miss the opportunity to discover (and benefit from!) the advantages of this manufacturing and retail trend
ABC inventory classification has many benefits for a business (from improved warehouse operations to better sales forecast, and reduced storage costs). Implement it in just 3 steps!
Make the most of your eCommerce packaging with this guide to the most common materials used in the retail industry as well as new developments and trends that will differentiate you from your competitors
Warehouse kitting and an overall kitting process brings many benefits to offline and online stores. Learn what you may be missing out and discover how to use product bundles to your advantage!
Warehouse slotting reduces costs and increases productivity and customer satisfaction. Learn what it is, the benefits of implementing a slotting strategy and how to do it in a few easy steps
Investing in online businesses goes beyond crypto, and may have better ROI (return on investment) than stock markets. eCommerce is here to stay, which is why we want to help you find the most promising investments
Return costs can considerably lessen your profits. Learn about the costs associated with returns and how you can reduce them to make the most out of your online store’s income
Delivery notifications are used to minimize customer support queries and increase customer satisfaction, boosting the repurchase rate. Use these notifications to your advantage!
Automated operations help online stores thrive and keep employees engaged in workflows driven by efficiency. Automate your eCommerce business in 4 steps and enjoy all the benefits!