Sofia Gomez

Sofia Gomez is equipped with a deep understanding of the eCommerce industry. She writes both deeply informative and practical content on current and emerging themes that all online shops should know. In her free time, you can find Sofia doing yoga or preparing mouth-watering vegan meals.

shipping notifications have a direct impact on the customer experience

7 most important shipping notifications and how to use them

an optimized ecommerce customer experience can boost your sales and lower cart abandonment

26 Best practices to improve the online shopping experience: Which one is your eCommerce missing?

estimated time of arrival affects the customer experience

What’s the difference between ETA, ETD and ETC?

fulfillment distribution centers store products and prepare orders

Fulfillment center, distribution center, warehouse… Where lies the difference?

taric codes are essential for shipments within the eu

TARIC Code: Definition, functions, and essential tips

shipping delay email templates

How to inform customers about delivery delays: Best templates, examples, and messages

deliveries on demand make customer satisfaction skyrocket in ecommerce

Why should you use on-demand delivery? Best practices for eCommerce

pre shipment

Pre-shipment: Meaning, timelines, and essential strategies every business should know

cn22 and cn23 forms are needed for international shipping

All you need to know about CN22 and CN23 forms

shipping insurance is useful for international orders

Shipment Insurance: All you need to know

Automating returns for your eCommerce means better customer experience and optimized reverse logistic system

How to reduce product returns in eCommerce: Top 18 strategies

shipping manifests are necessary documents for larger shipments

Shipping manifests 101: Definition, importance and types

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