Business intelligence and analytics software for eCommerce

Business Intelligence. Empower your decisions.

Monitor your metrics and KPIs with real-time eCommerce analytics software. Track sales, shipments, returns, logistics, and marketing through a multi-channel dashboard. Gain a comprehensive overview of your operations and generate detailed performance reports.
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What is a business intelligence software for eCommerce?

Outvio's business intelligence analytics tools gather, process, and analyze essential metric data on your eCommerces performance. It monitors customer behaviour in real-time, identifies trends, detects inefficiencies, and ultimately helps you make more accurate decisions.
100%
Make the right strategic decisions
3x
Accelerate decision-making
100+
New KPIs

All your eCommerce metrics centralized in one multi-channel dashboard.

Get a comprehensive view of your eCommerce performance at a glance. Track your strategies and act with precision.
Take actions directly from the dashboard
Filter and export data in CSV or Excel
Get real-time updates on carriers and strategies
Improve forecasts and cut costs by route or country

Monitor your shipping, deliveries, and carriers.

Optimize your operations with real-time shipping data. Shorten delivery times, reduce costs, and always choose the most efficient carrier for each order.
Track and optimize your last-mile deliveries
Check and reduce average delivery times by route
Keep shipping costs under control with our
Invoice Checking
Discover which carriers are the most efficient

Perfect your sales and marketing strategies.

Gain access to real-time order records and easily compare them with historical data to plan future strategies. Unlock powerful insights that enable smarter decision-making, optimize performance, and drive conversions.
Analyze top-selling products and strongest markets
Compare historical sales data
Monitor the conversion rates of your marketing campaigns
Conduct A/B tests and refine your strategies

Minimize the impact of returns.

Discover how returns truly affect your eCommerce and how to counteract it with Outvio's revenue retention system.
Identify products with the highest return rates
Discover common reasons for returns
Detect markets with higher return tendencies
Find the most cost-effective return carriers
Track revenue from product exchanges.

Support analytics.

Understand what drives customer satisfaction across all your channels with a powerful help desk metrics system.
Track and compare agent performance across channels
Get instant visibility on peak activity periods
Spot improvement areas and top performers
Access insights to boost team performance

Monitor logistics efficiency.

Outvio's picking and packing software features a comprehensive dashboard that provides critical information for decision-making.
Track productivity and spot recurring errors
Reassign tasks based on efficiency
Monitor costs and carriers in real time
Shorten route times and boost productivity
Keep detailed control of packaging types

What others say about our eCommerce analytics platform.

How Outvio's metrics dashboard drives growth for thousands of online stores.
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"We have more accurate information on incidents, there are virtually no errors."
José Ignacio Pérez AlcocereCommerce Manager
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"Outvio reveals 3x more data on business performance."
Kerli ReinholmMarketing Manager
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"We had been on the search for something like Outvio for years."
Miguel BarralCEO
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"Thanks to Outvio we can automate post-checkout processes and focus on improving the relationship with our customers."
Gabriel OrtizCo-founder
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"Everything is personalised and error-free. Logistics costs have been halved."
Anaïs TannousFounder

FAQ about eCommerce business analytics software.

The best business intelligence analytics software for eCommerce.

Manage your entire operation from a smart dashboard. Never make a bad decision again.
Sales Analytics.
Identify your strongest markets.
Fulfillment Analytics.
Monitor your warehouse performance in real-time.
Shipping Analytics.
Evaluate the performance of your carriers.
Notification Analytics.
Avoid sending unnecessary notifications.
Returns Analytics.
Identify and address common return reasons.
Data Export.
Easily export collected analytics data.

Other features.

Get a demo
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Invoice checking.
Check your shipping invoices for any irregular charges.
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Return portal.
Turn returns and exchanges into new recurring revenue.
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Tracking.
Ensure an outstanding experience with shipment tracking software.