Returns account for 16% of the total dollar value of retail sales in the United States. While managing returns is operationally complex and resource-intensive, it is critical to preserving revenue. .
With that in mind, I assume you're looking for a solid alternative to ReturnGO. There are plenty of great options out there, but it's important to understand that each tool fits a specific type of eCommerce business.
Below, we outline six of the most relevant ReturnGO alternatives for enterprise and mid-market eCommerce businesses operating in the U.S. and Europe.
Best ReturnGO Alternatives for 2025
1. Outvio
Outvio is a premium returns management tool that helps eCommerce businesses automate the entire journey after a customer clicks "buy." With Outvio, you can create different return policies for specific regions, process smart product exchanges by variant or color, offer store credit, protect your revenue, and turn return requests into new sales.
It also integrates with many carriers worldwide, enabling you to send tracking notifications, resolve delivery issues, and even connect a help desk to manage all your tickets from the same platform.
2. Loop Returns
Loop Returns is a popular option for Shopify brands focused on quick and branded return experiences. It offers built-in exchange logic and some upsell capabilities, but works best for medium to large stores with standard workflows.
3. AfterShip Returns
AfterShip is another ReturnGo alternative that helps centralize return requests and offers some automation. Its strength lies in integrating with other AfterShip products, such as tracking and notifications. Still, it may require extra setup and is better suited for brands already using their ecosystem.
4. ZigZag Returns
ZigZag is great for international returns. It connects merchants with a global network of couriers and drop-off points. Ideal for retailers selling across borders, but not as strong when it comes to automation or analytics. Strong presence in the U.K.
5. Narvar
Narvar focuses on the broader post-purchase experience, including returns, order tracking, and delivery notifications. It’s an enterprise-grade solution with powerful branding tools, but pricing and implementation may be too much for smaller merchants.
6. ClickPost
ClickPost is a logistics management platform that offers return automation as part of a broader delivery stack. As another ReturnGO alternative, it's useful for larger brands managing multiple carriers, but it lacks the eCommerce-specific touch that tools like Outvio or Loop Returns provide.
What makes Outvio the best alternative to ReturnGO?
Our goal is to help eCommerce businesses increase their GMV while reducing logistics and customer support costs. To achieve that, Outvio covers every moving part: you can integrate carriers, automate fulfillment and shipping, manage returns and exchanges, issue store credit, and route tickets to the right agent or chatbot.
What truly sets it apart is how all these features work together. You can set up segmented return rules by country, product type, or customer profile. This means you're not just cutting refund rates, you're boosting retention through smarter, faster product exchanges. It’s one platform built to reduce costs, recover revenue, and upgrade the post-purchase experience end to end.
Book a demo and see for yourself why Outvio is the best alternative to ReturnGO.
