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DB Schenker's integration process is similar to other couriers.
The main difference lies in the fact that with DB Schenker you must use a specific packaging name that includes the 2 letter code in front of it.
This helps to automate the type of service Outvio will use to ship your DB Schenker shipments, based on their webservice requirements.
In the following article, we explain step by step how to integrate DB Schenker with Outvio.
STEP 1. Contact your account manager and request the correct credentials
First of all, you need to contact your account manager in DB Schenker and request the correct credentials.
Additionally, ask them to activate the web service for you.
This might take up to one business day.
STEP 2. Go to the Carriers section and fill in the credentials
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The integration appears active with the correct credentials.
If the integration with DB Schenker fails for some reason, Outvio will notify you.
In that case, you must contact DB Schenker and check that they have given you the correct credentials.
Do not hesitate to contact us either. We can probably help you and speed up the process.
We recommend sending a screenshot of the credentials and the email address of your account manager.
STEP 3. Go to Shipping Configuration and configure your packages
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When shipping with DB Schenker, the packaging name must include the 2-letter code in front of it.
Look through the codes shown inside the integration and make the necessary changes.
The packages can be named as you please, but they must include the two-letter code specified in the DB Schenker integration that indicates the type of package being used.
As shown in the following example, the 2-letter code that needs to be included in the packaging name is XP.
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STEP 4. Upload your rates for each service
For every service, you need to upload a separate file since each service has a different rate.
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After uploading your rates correctly, they will appear in the Subscription and rates section.
Before shipping, we recommend reviewing your DB Schenker rate settings and making adjustments if needed.
You also need to configure the "Other Settings" section according to your contract with DB Schenker.
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Contact DB Schenker to confirm the correct Incoterms, Incoterms Destination Type, and Service Type used for your shipments.