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RMA management software.

Automate your RMA requests and turn returns into revenue

Automate return merchandise authorizations (RMAs), Returns, Exchanges, and Refunds—Whether for a Single Item or Bulk Orders—with a Fully Customizable All-in-One RMA System.
4.8/54.8/54.8/5

Why use Outvio's RMA management system?

Manage returns from all your channels on a single platform. Set smart return criteria to turn every RMA into a revenue source with our AI-Powered algorithm
-35%
Total refunds
+15%
Refunds converted into revenue
+90%
RMA processing speed

Simplify returns and exchanges management.

With carrier integrations, you'll have complete control over the return process, from request to final return to the source.
Automatically import RMA requests
Create custom RMA policies
Issue digital return labels or reuse original shipment
Set conditions for return or change requests
To returns and exchanges
rma software

Intelligent RMA system that drives your revenue.

Turn the cost of returns into opportunities. Each new RMA is a chance to generate business.
Create in-store credit promotions to boost revenue
Recommend relevant products and special offers
Display relevant products within the RMA process

Customizable RMA Portal.

Integrate your own portal so that your customers can create and process RMA requests independently.
Create customizable return workflows
Add banners and product promotions
Manage instant refunds directly from the portal
Request photos for returns of damaged products
To return portal

Process international returns.

Allow your international customers to submit RMA requests and process their returns with maximum convenience.
International exchanges and returns
Refund in your customer's currency
Integrated returns API
Instant refunds to any country

Identify crucial insights from each RMA request.

Gain valuable insights from each RMA request to optimize your return process and enhance customer satisfaction.
Detect the most common return reasons
Identify the most frequently returned products
Make informed decisions and optimize your strategies

Make the most of the RMA software.

Our RMA management tool assists with your RMA process management. Proven.
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"Our customers value the portal and personalized notifications, which add value and drive sales."
Ramón MontalbánCTO
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We have obtained a unified, accessible and intuitive returns and exchanges portal.
José Ignacio Pérez AlcocereCommerce Manager
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Everything is personalised and error-free. Logistics costs have been halved."
Anaïs TannousFerent
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"Outvio centralizes returns and exchanges in one place, without the need for the customer to contact us."
Germán CondeFounder

FAQ about RMA software.

Make the most of the RMA software.

Our RMA management tool assists with your RMA process management. Proven.
National and international.
Easy and convenient worldwide.
Branding.
Customizable returns and exchanges portal.
Smart rules.
Set your own rules for any product.
Self-service.
Allows customers to manage their own returns and exchanges.
Easy exchanges.
Customers can exchange products without contacting customer service.
Refund manager.
Easy, fast, and error-free refunds.
Analytics.
Discover which products are returned most frequently and improve your online store.
Store credit.
Retain revenue by promoting store credit.
Revenue Plus.
Turn returns into new sales.

Other features.

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Invoice checking.
Check your shipping invoices for irregular charges.
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eCommerce logistics.
Monitor your supply chain from a central dashboard.
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Tracking
Ensure an outstanding experience with shipment tracking software.
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