A customer-focused shipping tracking process can boost repeat purchases by 24%. But most Magento 2 stores still rely on clunky tracking systems that force customers to visit carrier sites or contact support for basic updates.
This frustration leads to more support tickets and weakens brand trust.
A Magento shipping tracking extension fixes this by providing real-time order tracking inside your store. No redirects. No hassle. Just a smooth, branded experience.
Let’s check out the best solutions!
Why upgrade your Magento shipping tracking
Magento 2 offers order tracking, but it’s limited. Customers often have to rely on external carrier pages, leading to disjointed experiences and unnecessary shipping delays.
Without automated order tracking in place, Magento businesses see an increase in:
- Limited tracking experience: Customers receive only a tracking number and carrier link, forcing them to leave your site to check updates
- No branded tracking pages: Missed opportunities to reinforce your brand and keep traffic within your store.
- Lack of multi-carrier integration: No unified tracking system for managing multiple shipping providers efficiently
7 shipping tracking extensions for Magento 2
1. Outvio
Outvio is the ultimate all-in-one post-purchase solution, designed to transform how eCommerce businesses handle shipping, tracking, and customer interactions. It automates every step of the process, delivering a fully branded, seamless experience that keeps customers engaged while reducing operational workload.
With deep integration with Magento, you can turn tracking pages into marketing engines, automate delivery notifications across multiple channels, manage shipping or product returns and centralize customer support with an AI-powered help desk—all from a single platform.
Key functionalities:
- Branded tracking pages with full customization
- Automated delivery notifications via email, SMS, and WhatsApp
- Marketing campaigns integrated into the tracking experience
- AI-powered help desk for managing customer inquiries
- Self-service returns and exchanges with a branded portal
- Multi-carrier shipping automation and bulk label printing
- Performance analytics on shipping, returns, and customer interactions
2. Mage Comp Tracking
MageComp’s order tracking extension for Magento enhances the post-purchase experience by allowing customers to track their orders in real-time directly from the store.Â
It supports multiple shipping carriers, including USPS, Bluedart, and Delhivery, ensuring seamless order tracking. Customers can access detailed tracking information in their account dashboard, reducing the need for support inquiries.Â
Key features:
- Real-time order tracking
- Supports multiple carriers
- Customizable SMS notifications with tracking IDs
- Detailed tracking information in the customer's account
3. Envia
Envia is a robust shipping platform designed to optimize delivery fulfillment for Magento 2 stores. It provides real-time shipping rates at checkout, simplifying logistics by integrating multiple carriers.Â
Merchants can automate shipping rules, reducing manual work, and offer customers flexible shipping options.Â
Key features:
- Real-time shipping rates at checkout
- Simplified logistics with multiple carrier options
- Automated shipping rule creation
- Real-time shipment tracking and notifications
4. Plugin Hive
Plugin Hive is an order tracking extension for Magento that integrates with top global shipping carriers. It streamlines the shipping process by offering real-time carrier rates, automated label printing, and shipment tracking. It also supports bulk label printing, reducing manual workload for store owners.
Key features:
- Real-time shipping rates from multiple carriers
- Automated cheapest carrier selection
- Bulk label printing
- Shipment tracking with customer notifications
5. PlumRocket
Plumrocket’s tracking extension enhances customer satisfaction by offering a seamless post-purchase experience with real-time order tracking. It integrates with major shipping carriers, allowing customers to track their shipments directly from the store’s interface.
The user-friendly tracking system ensures customers stay informed, reducing support inquiries and enhancing brand credibility.
Key features:
- Real-time order tracking
- Integration with major shipping carriers
- User-friendly on-site tracking interface
- Enhances customer post-purchase experience
6. Shipstation
ShipStation is a powerful shipping software that integrates with Magento, offering merchants a complete fulfillment and tracking solution. It supports multiple carriers, provides automated shipping workflows, and allows for real-time tracking updates. ShipStation also offers customizable shipping labels and an intuitive dashboard for order management.
Key features:
- Multi-carrier support
- Automated shipping workflows
- Real-time tracking updates
- Customizable shipping labels
7. AfterShip
AfterShip is a global shipping tracking platform that integrates with Magento to provide real-time shipment tracking and automated customer notifications. With support for over 700 carriers worldwide, it ensures accurate tracking updates and customizable tracking pages that enhance the brand’s post-purchase experience.
Key features:
- Real-time tracking updates
- Automated customer notifications
- Support for over 700 carriers
- Customizable tracking pages
Turn your Magento order tracking into a sales-generating tool
1. Enable smart product recommendations on the tracking page
Tracking pages are some of the most visited pages after checkout, making them a valuable space for increasing sales. For this reason, instead of just showing the delivery status, you can feature personalized product promotions to drive repeat sales during the delivery process.
A fashion store can suggest matching accessories right next to the tracking details, while an electronics retailer can highlight add-ons like chargers or headphones. Adding a "Buy Again" button or special loyalty rewards at the right moment encourages repeat purchase.
2. Trigger automated marketing campaigns with shipment updates
Integrating Magento 2 shipping tracking with email or SMS marketing tools allows businesses to send targeted offers based on order status. A beauty brand, for example, can send a discount code as soon as an order is out for delivery, increasing the likelihood of a second purchase.
Re-engagement emails can also be automated to remind inactive customers about their last order and invite them back with personalized product recommendations. By using tracking data strategically, brands can create timely and relevant marketing messages without manual effort.
3. Offer a fully branded tracking experience
Sending customers to carrier websites for order updates is a missed opportunity. A Magento order tracking extension allows businesses to keep tracking pages fully branded while displaying real-time shipment details.
This keeps customers on-site, where they can see promotions, discover new products, or get instant support through a chatbot.
An electronics store, for example, can integrate tracking directly on its website, include an FAQ section, and promote extended warranties or accessories—all without the shopper ever leaving the store’s ecosystem.
4. Streamline multi-package tracking to boost loyalty
When an order ships in multiple packages, customers often receive different tracking numbers, leading to confusion and unnecessary support inquiries.
A Magento 2 order tracking extension consolidates all shipments into a single tracking link, showing what’s arriving together and what’s still in transit.
This makes it easy for customers to understand their delivery timeline without navigating multiple carrier sites. Reducing uncertainty in multi-parcel shipments improves the post-purchase experience and decreases the need for customer support intervention.
How much does a Magento order tracking extension cost in 2025?
| Tool | Pricing Model | Starting Price | Higher-Tier Pricing | Returns Management | Customer Support |
|---|---|---|---|---|---|
| Outvio | Subscription | $125/month | $250/month | Included | Included |
| Mage Comp | One-time license | $129 | - | Not included | Not included |
| Envia | Custom Enterprise | Not disclosed | Negotiated contracts | Not included | Not included |
| PluginHive | Subscription | $9/month | $99/month | Not included | Not included |
| Plum Rocket | One-time license | $129 | - | Not included | Not included |
| ShipStation | Subscription | $9.99/month | $399/month | Included | Not included |
| AfterShip | Subscription | $11/month | $239/month | Not included | Not included |
