​If you're seeking alternatives to Loop Returns for your online store, you're in the right place.This article explores top Loop Returns alternatives in 2025, highlighting their strengths and ideal use cases to help you make an informed decision.
What is Loop Returns?
Loop Returns is a return management platform designed for eCommerce brands, primarily those using Shopify. Its main goal is to retain revenue by encouraging product exchanges instead of refunds. The platform allows customers to initiate returns through a branded portal and handles RMA approvals, logistics, and tracking.
Top 13 best Loop returns alternatives and competitors
1. Outvio
Outvio is an all-in-one post-purchase software that transforms eCommerce returns into growth opportunities.With a branded, self-service portal, customers can easily initiate returns or exchanges, enhancing their shopping experience. Flexible refund options, such as store credits and gift cards, encourage repeat business and revenue retention.​
Beyond returns, Outvio automates order fulfillment, shipping, and customer communication.It integrates with over 90 couriers, supports multi-channel order synchronization, and offers branded tracking, AI-powered chatbots, and an integrated help desk.
Key features:
- Encourage product exchanges instead of refunds
- Full automation of the return process and label printing
- Revenue-oriented returns portal
- Notifications and tacking portal
- Automatic refunds on shop credit or gift cards
- Automation of the shipping and fulfilment process
- Built-in product recommendation engine
- Integrated help desk with unlimited tickets, agents and calls
Best for: Stores that want full control over the post-purchase experience—not just returns.
2. Narvar
Narvar focuses on enterprise-grade post-purchase management, offering a unified experience across tracking, returns, and notifications. The platform emphasizes brand consistency and logistics flexibility.
Key features:
- Conditional return flows with custom rules
- Return-to-store or warehouse support
- Deep integrations and branded tracking
Best for: mid and big retailers that prioritize brand experience and complex logistics.
3. Returngo
ReturnGO enables merchants to build flexible return logic using AI-based decision trees and dynamic policies. It supports sustainable return options and lets brands tailor return resolutions per product or customer profile.
Key features:
- AI-driven workflows and automation
- Configurable return rules and outcomes
- Sustainability and circular return options
Best for: Brands that want to control every part of the return decision-making process.
4. AfterShip Returns
Part of the AfterShip suite, this tool focuses on simplicity and speed. It gives customers a branded, self-service portal while integrating directly with carriers for live return tracking.
Key features:
- Quick setup with branded return page
- Auto-generation of labels and tracking links
- Integrations with major logistics providers
Best for: Merchants already using AfterShip or seeking a quick plug-and-play solution.
5. Happy Returns
Happy Returns simplifies reverse logistics by offering in-person returns without boxes or labels via a nationwide network. It also handles reverse shipping and restocking automatically.
Key features:
- 9,000+ Return Bars across the U.S.
- No-box, no-label returns
- Aggregated return shipping for lower costs
Best for: U.S. brands that want to simplify customer returns and reduce return-related costs.
6. ReturnLogic
ReturnLogic is built for operational visibility. It provides analytics-heavy workflows and connects return data with inventory systems, helping teams optimize both sides of the transaction.
Key features:
- Real-time return performance tracking
- Inventory reconciliation tools
- Dynamic workflows by return reason or product type
Best for: Teams focused on data, inventory accuracy, and warehouse efficiency.
7. Clickpost
ClickPost is a logistics orchestration tool that includes return automation as part of its suite. It’s tailored for large operations needing deep logistics control.
Key features:
- Auto-routing returns based on SLA or carrier
- API-first architecture
- Multi-carrier return label management
Best for: Medium-size retailers that need advanced logistics workflows across returns and shipping.
8. Wesupply
WeSupply improves the customer experience by combining order tracking, delivery notifications, and return management into a single branded experience.
Key features:
- Unified portal for tracking and returns
- Return eligibility logic by item
- Delivery and return ETA alerts
Best for: Merchants focused on reducing WISMO tickets and improving transparency.
9. ZigZag
ZigZag enables global returns with local feel. It connects retailers to a worldwide network of return hubs, optimizing cross-border logistics and customer experience.
Key features:
- International return hub network
- Localized labels and translations
- Smart carrier selection by region
Best for: Brands with international customers and a need for streamlined global reverse logistics.
10. Rebound
ReBOUND focuses on global returns for fashion and lifestyle brands. It specializes in localized return options and smart routing to minimize costs and transit times.
Key features:
- Local carrier and return point integrations
- Return intelligence dashboard
- Configurable rules by region
Best for: Fashion brands with large international presence.
11. RichReturns
RichReturns offers automation for Shopify brands, with smart flows for refunds, exchanges, and store credit. It’s focused on increasing retention and minimizing manual work.
Key features:
- Pre-built flows for store credit and exchanges
- Customer self-service portal
- Custom rules by product, tag, or customer tier
Best for: DTC stores on Shopify that want to maximize retention through automation.
12. Yayloh
Yayloh is a return platform built for customer experience and operational efficiency. It provides fast, branded workflows and real-time dashboards for both shoppers and teams.
Key features:
- Instant refund flows with team visibility
- Branded, mobile-optimized return portal
- Analytics across product and return reasons
Best for: European DTC brands that prioritize CX and insights.
How to choose the best Loop Returns competitor
Choosing the right alternative to Loop Returns for your eCommerce store involves evaluating several key factors to ensure the solution aligns with your business needs:
- Cost-Effectiveness:Assess the pricing structure of the returns management software. Ensure that the benefits, such as reduced return rates and operational savings, justify the investment.​
- Return Logistics:Consider the software's capabilities in facilitating easy returns for customers, including integration with various shipping carriers and support for multiple return methods.​
- Refund Processing Speed:Efficient refund processing enhances customer satisfaction. Choose a solution that automates and expedites refunds to improve the customer experience.​
- Branded Self-Service Portal:A customizable, self-service returns portal allows customers to initiate returns or exchanges effortlessly, reducing support inquiries and enhancing user experience.​
- Platform Integrations:Ensure the software integrates seamlessly with your existing eCommerce platforms, marketplaces, and shipping carriers to streamline operations.​
- Analytics and Reporting:Access to detailed returns analytics helps identify patterns and areas for improvement, enabling data-driven decisions to optimize your returns process.​
- Carrier Partnerships:A solution that integrates with multiple shipping carriers offers flexibility and can help reduce shipping costs through competitive rates.​
- Omnichannel Return Options:Providing customers with various return methods, such as in-store or drop-off locations, enhances convenience and can improve customer loyalty.​
- Customer Support: Robust customer support features, including AI-powered chatbots and integrated help desks, ensure efficient handling of return-related inquiries, enhancing the overall customer experience.​
Alternatives to loop returns: Price comparison 2025
| Tool | Lower Plan | Higher Plan | Free trial |
|---|---|---|---|
| Outvio | $125/month + order fee | $250/month + order fee | Yes |
| Narvar | $30,000-$45,000/year (Aprox) | $65,000-250,000/year (Aprox) | No |
| ReturnGO | $147/month + return fee | $297/month + return fee | Yes |
| AfterShip Returns | $19/month + return fee | $199/month + return fee | Yes |
| Happy Returns | Custom | Custom | No |
| ReturnLogic | From $3.90 to $0.25 per return | Custom | No |
| ClickPost | Custom | Custom | No |
| WeSupply | $60/month + return fee | $78/month + return fee | Yes |
| ZigZag | Custom | Custom | No |
| Rebound | Custom | Custom | No |
| RichReturns | $19/month + return fee | $199/month + return fee | Yes |
| Yayloh | Custom | Custom | No |
Transform returns into revenue with Outvio
Returns can be a headache, but with Outvio, they become opportunities. Our platform offers a branded, self-service returns portal, empowering your customers to manage returns and exchanges effortlessly.
By encouraging exchanges and store credits over refunds, Outvio helps keep revenue within your business.Seamless integration with over 90 couriers ensures a smooth post-purchase experience, enhancing customer satisfaction.
Ready to discover why Outvio stands out as the premier alternative to Loop Returns?Request a demo today.​
