Automated Support Ticketing App for eCommerce.

Boost efficiency with smart automations and customisable routing rules. Ensure each query finds its way to the right agent. Reduce response times and maximize productivity. Take advantage of advanced ticketing system tools.

Assignment system for smoother ticketing in your eCommerce.

Intelligently distribute workloads with Outvio Desk's dynamic assignment rules. Allocate tasks based on teams or individual agent skills, ensuring that each customer query lands in the hands of the most qualified professional.

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Craft automated workflows within your help desk.

Design customized workflows to streamline your support processes within an intelligent, email-based support ticket software. Seamlessly optimize ticket routing, issue escalation, and task automation efficiency.

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Stay organized with tags.

Simplify and categorize your support interactions. Create tags effortlessly, enable quick identification and classification of tickets.

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Message automation.

Save time and maintain consistency with automated sending of templates and messages at the right time. Create standardized customer support responses, acknowledgments, or follow-ups, and send them on autopilot using the most widely used ticketing tool in eCommerce.

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Up and running in minutes.

Time is of the essence, and we understand that.

Step 1

Create account

Step 2

Integrate store

Step 3

Ready to go!

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