Shipping

Omniva: Ship your eCommerce orders from Estonia, Latvia or Lithuania

Mariluz Sampalo

Mariluz Sampalo

Apr 5, 2022

omniva shipping company for ecommerce in the baltics

Inside this article

  • iconOmniva in Estonia
  • iconOmniva in Latvia
  • iconOmniva in Lithuania
  • iconWhat size are Omniva’s parcel lockers?
  • iconConnect Omniva with Shopify
  • iconConnect Omniva with PrestaShop
  • iconConnect Omniva with WooCommerce
  • iconConnect Omniva with Magento
  • Omniva is a shipping company whose origins go back to the 17th century when Eesti Posti was created. Omniva was officially renamed in 2014 and is based in Tallinn (Estonia).

    Nowadays, this company is focused on delivering parcels in the Baltic countries (Estonia, Latvia, and Lithuania). Keep reading to learn about all the shipping options Omniva offers in Estonia, Latvia, and Lithuania and start shipping with them!

    Omniva in Estonia

    As an Estonian company, Omniva offers more shipping options for packages that are sent from Estonia to other countries or shipments that are domestic.

    It also offers additional e-shop services regarding shipments and returns. Parcel lockers and post offices by Omniva can easily be found throughout the country; there are around 200 parcel lockers in Estonia and 200 post offices.

    Domestic shipping options

    Omniva offers different shipping options for domestic shipments:

    1. From parcel locker to parcel locker
    2. From a post office to a parcel locker
    3. To a parcel locker with a courier
    4. From a parcel locker to a post office
    5. From a post office to a post office
    6. To the post office with a courier
    7. From the parcel locker to the recipient with a courier
    8. From the post office with the courier to the recipient
    9. With a courier from door to door

    There are many ways to deliver parcels in Estonia with Omniva: through a parcel locker, a post office, or a courier.

    Cash on delivery with Omniva in Estonia

    Omniva allows its users to receive parcels through a COD (cash on delivery) system. If you want to offer cash on delivery to the customers of your online store, you’ll need to pay 1.5% of the amount (minimum 1.76) in advance.

    Later on, the buyer will need to pay the shipping cost (if you choose to charge for this service), the price of the products, and the cash-on-delivery fee (if you choose).

    E-shop shipping options

    Additionally, Omniva allows eCommerce businesses to deliver their products to their customers in a more efficient way.

    Omniva will pick up the orders from your store or warehouse and deliver it to a parcel locker or doorstep in Estonia, Latvia, or Lithuania.

    International shipping options

    1. From parcel locker to parcel locker
    2. From a post office to a parcel terminal
    3. With a courier to a parcel locker
    4. From a post office to a post office
    5. With a courier to a post office
    6. From the parcel terminal delivered by a courier
    7. From a post office to recipient by a courier
    8. With a courier from door to door

    Omniva’s shipping rates in Estonia

    Omniva’s shipping rates vary depending on the origin and destination of the shipment and the shipping option chosen by the sender. You can check Omniva’s shipping rates on their website.

    But if you want an estimate, you need to know that you can start shipping with Omniva from around €3.

    omniva business services for online stores in estonia

    Omniva tracking in Estonia

    Omniva offers tracking information for both domestic and international shipments through their tracking portal.

    Omniva return options

    In Estonia, your customers will be able to return products by dropping off their package at a parcel locker or post office.

    A return code will be sent to them to make returns more convenient for both your online store and your customers.

    Omniva customer support for Estonia

    If there’s a problem with a shipment or you need help from Omniva, you can contact the company via email at ariklient@omniva.ee or by phone at 664 3444 from Monday to Friday (8:00 – 17:00).

    Omniva in Latvia

    Omniva, although it isn’t a courier from Latvia, is extremely popular and successful in this country.

    In fact, for 80% of the population of Latvia, Omniva offers a parcel locker that is within 10 minutes by car. There are over 200 Omniva’s parcel lockers in Latvia.

    The parcel locker system offers many advantages to both customers and online stores, since it minimizes the chances of shipping issues caused by an absence and provides more flexibility to customers.

    Omniva shipping options for Latvia 

    You can ship your parcels domestically, either by sending them to a parcel locker or to a work or home address.

    For international shipments, Omniva differentiates between shipments in the Baltics and shipments to other European countries since, outside the Baltic countries, Omniva operates in a partnership with UPS.

    For domestic shipments within Latvia:

    1. From parcel locker to parcel locker (from €2.14)
    2. Pick up by courier and shipped to a parcel locker (from €4.12)
    3. From a parcel locker to a work or home address (from €4.12)
    4. Door to door — from warehouse or store to home or work address of the recipient (from €3.60)

    Delivery times for all these options are usually 24h (unless the next day is Sunday). Saturday deliveries are only available for some of these shipping options.

    For international shipments from Latvia, you can choose between:

    1. From parcel locker to parcel locker (from €7.02)
    2. Pick up by courier and shipped to a parcel locker (from €9.08)
    3. From a parcel locker to a work or home address (from €9.08)
    4. Door to door (estimates not available)

    Shipping rate estimates are based on shipments from Latvia to another Baltic country.

    Delivery times for international shipments vary from 24h-72h in the Baltics, up to 7-8 days for shipments originating in Latvia and shipping to another European country (destination outside the Baltics).

    Cash on delivery is possible for shipments in Latvia. Simply select COD (cash on delivery). The recipient will select a return code to drop off a package at a parcel locker.

    Omniva’s shipping rates for Latvia

    Domestic shipments start at around €3; shipments within the Baltics at around €7; and international shipments from Latvia at around €12.

    You can check out all the shipping options, rates, and conditions for shipments with Omniva from Latvia or within Latvia on their website.

    Omniva’s tracking page for Latvian shipments

    You can keep track of the status and location of your Omniva shipment via their tracking portal.

    Returning a parcel with Omniva

    If you want to offer an easy return system to your customers, you can enable returns with Omniva. This shipping company will provide a return code to recipients that they can use at a parcel locker.

    Omniva’s customer support in Latvia

    Latvia offers customer support Monday to Friday from 8:00 to 20:00 and Saturdays and Sundays from 9:00 to 17:00. You can contact Omniva Latvia via email at info@omniva.lv or call their office in Estonia at +372 661 6616.

    Omniva in Lithuania

    You can ship your parcels within Lithuania, either by sending them to a parcel locker or to a work or home address. There are over 300 parcel lockers in Lithuania. 

    You can also ship your parcels to other Baltic countries and other European countries either by sending them to a locker, if this option is available, or to a work or home address.

    Domestic shipping with Omniva Lithuania

    • From parcel machine to parcel locker (from €2.06)
    • Door to door (€4.66)

    Delivery times for shipments within Lithuania are about 24h.

    International shipping from Lithuania with Omniva

    • From parcel locker to parcel locker (from €4.12)
    • Door to door (from €5.79)

    Shipping rate estimates are based on shipments from Lithuania to another Baltic country.

    Delivery times for shipments to Latvia are between 1-2 days. For shipments to Estonia, it’s 2-3 days. Shipments to other European countries (outside the Baltics) can take around 5 days to arrive.

    Shipping rates for Omniva Lithuania

    You can start shipping with Omniva in Lithuania from around €2.50 for domestic shipments, and from around €4 for shipments from Lithuania to other Baltic countries.

    The shipping rates for shipments from Lithuania to other European countries varies by sender. If you are an online store, we recommend negotiating your own shipping rates and conditions to get the best possible deal.

    Omniva’s customer support Lithuania

    If there’s a shipping issue with any of your shipments, you can contact Omniva’s customer support team at info@omniva.lt from Monday to Friday (8:00-19:00) and Saturdays (9:00-15:00).

    Omniva’s returns system

    Omniva normally sends a return code together with the delivery notification, either by SMS or via email. With this code, recipients can return parcels by dropping them at a parcel locker.

    Tracking parcels with Omniva

    You can track your packages with Omniva on their website.

    What size are Omniva’s parcel lockers?

    The maximum dimensions of the lockers (height, width, length) are 9 x 38 x 64 cm for small parcel lockers (S), 19 x 38 x 64 cm for medium lockers (M), and 39 x 38 x 64 cm for large parcel lockers (L).

    If you are shipping internationally, you need to take into consideration that these measurements may be different for other countries and vary depending on the shipping service or destination of the parcel.

    Connect Omniva with Shopify

    You can connect your online Shopify store with Omniva (and other couriers) by using Outvio. This powerful post-sales tool helps online stores streamline dozens of tasks from shipping to shipping-issue management, returns, and marketing.

    Connect Omniva with PrestaShop

    Connect your PrestaShop store with Omniva (and 36+ couriers) and start shipping within minutes using Outvio.

    Connect Omniva with WooCommerce

    Use Outvio’s plugin for WooCommerce to start shipping with Omniva in a matter of minutes. Creating an account is fast and easy, and you won’t need more than 15 minutes to connect your WooCommerce store.

    Upload your rates or use Outvio’s preset rates and start shipping with Omniva!

    Connect Omniva with Magento

    You can also connect your Magento store and integrate all your couriers in Outvio to start shipping with this and other couriers.

    Outvio has an integration with over 30 eCommerce platforms and an API integration to accommodate all CMS possibilities.